Client money accounts now come with new account types and improved design

What’s changed?

• Choose from two account types:

  • Dedicated accounts. Open an account for each of your customers, enabling you to keep track of individual customer balances on Griffin’s platform.

  • Pooled accounts. Pool all your customers’ funds in single account, meaning you need to track which funds belong to which customer using an external solution.

• Choose from three client money account types:

  • General client money to hold funds for one or more clients, with no prerequisites.

  • Designated client money to hold funds for one or more clients, with a written agreement specifying the bank and account.

  • Designated client fund to hold funds for one or more clients, with explicit agreement from clients to hold those funds together in a specified bank account.

• Set account owners. Your customers can now own accounts on our platform. This means you can manage accounts on their behalf and support a wider variety of business models.

Check our guide to opening a client money account.

What’s improved?

• Better account opening flow. Our account opening journey now gathers all key information upfront and gives more context on different account options.

• Clearer navigation. The account management interface now clearly separates client money accounts from safeguarding and operational accounts.

• New account details. The account details page now gives you with more information about the account.

Why have we done it?

All these changes provide you with greater flexibility over how you manage your customers’ funds, while keeping you compliant with your regulatory requirements. Depending on your business needs, you can now manage customer balances using our platform (dedicated) or independently (pooled).

How will this affect existing integrations?

If you’ve already created client money accounts via our API or sandbox, these accounts will default to the dedicated type. In the API, this is represented by the pooled-funds field being set to false. The client-money-type will also default to general-client-money.

Thanks for reading! You'll be hearing from us again soon.

In the meantime, you can start testing our products right away when you sign up for our sandbox.

If you need support, feel free to reach out through our in-app chat or send a message to product@griffin.com.

We’re always working to improve our products and enhance your experience. Stay tuned for more updates!

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